About our Risk & Resilience research

During January and February 2021 we commissioned research company Opinion Matters to survey the opinions of over 1,000 business leaders and insurance buyers of businesses based in the UK and US with international operations. With a minimum of 40 respondents per country per industry sector, respondents represented businesses operating in:

Healthcare & life sciences
Manufacturing
Retail, wholesale, food & beverage
Real estate and construction
Hospitality, entertainment and leisure (including gaming)
Financial institutions & professional services
Energy and utilities (including mining)
Public sector & education
Tech, media & telecoms
Marine & warehousing

Survey participants were asked about their views on insurers and insurance, as well as on four categories of risk:

Technology – including the threat of disruption, failure to keep pace with changing technology, cyber risk and intellectual property risk.
Business – including supply chain instability, business interruption, boardroom risk, crime, reputational and employer risk.
Political & economic – including strikes and civil disruption, changes in legislation and regulation (including ESG), economic uncertainty and war & terror.
Environmental – including climate change and associated catastrophic risks, environmental damage, pandemic risk, food insecurity and energy transition risk.

Of the firms surveyed in both the US and the UK there was an equal split of respondents across company sizes of: $250,000 - $1 million, $1,000,001 - $10 million, $10,000,001 - $100 million, $100,000,001 - $1 billion, more than $1 billion.