Investor relations

We place great importance on communication with shareholders. The full report and accounts and the interim report are available to shareholders on the company’s website ( Alternatively, shareholders can elect to receive a mailed copy of the accounts on request. The company responds to individual letters from shareholders and maintains a separate investor relations centre within the existing website as a repository for all investor relations matters.

Financial reporting for insurance companies can seem to be complex. In order to help shareholders and potential investors better understand the key drivers of the business and its prospects, we have endeavoured to provide increasing levels of transparency and explanation in our communications. As a result, in addition to enhancing the information contained in the annual and interim reports, the investor relations centre on the company website contains a substantial amount of relevant information for investors including key corporate data and news, presentations to analysts, information for the names’ syndicate 623, and special purpose syndicate 6107, analyst estimates and a financial calendar. The website also gives investors the opportunity to sign up for an alert service as new information becomes available.

There is a regular dialogue with institutional shareholders as well as general presentations after the preliminary and interim results. The board is advised of any specific comments from institutional investors to enable them to develop an understanding of the views of major shareholders. All shareholders have the opportunity to put questions at the company’s annual general meeting.

The company’s shares are listed on the London Stock Exchange. Prices are given daily in newspapers including the Financial Times, The Times, the Daily Telegraph, the Daily Mail and the Evening Standard.

There are currently nine analysts publishing research notes on the group. In addition to research coverage from Numis, the company’s corporate broker, coverage is provided by RBS, Macquarie, Credit Suisse, JP Morgan, Keefe Bruyette & Woods, Peel Hunt, Execution Noble, Collins Stewart and UBS.

Financial calendar

4 March 2011

Second interim dividend record date

23 March 2011

Annual general meeting

31 March 2011

Second interim dividend payment for the six months ended 31 December 2010

22 July 2011

First interim dividend announcement for the six months ended 30 June 2011